[sword-devel] Support Email Volunteers

[Troy A. Griffitts]

We've really been getting behind on our support email as of late.  If 
anyone feels called to help on our support list, we could sure use the help.

The basic mode of operation of fairly simple.  All support emails are 
sent to the sword-support email list.  As a volunteer you would 
subscribe to the list and receive all support emails.  They are all 
prefaced with [sword-support] in the subject so it's quite easy to set 
up a filter for your mail program to file them all to their own folder. 
  When you see an email that you would like to answer, the mailing list 
is setup such that if you REPLY to the message, your mailer will send 
the first reply to the individual requesting support AND ALSO to the 
sword-support mailing list.  Any future emails between you and this 
person will be privately between you two.  The reason the first mail is 
sent back to the list is so everyone else knows that this email has had 
a person take responsibility so we don't have 5 people responding to the 
same email.

Anyway, I probably made it sound much more difficult than it really is. 
  Best thing might be to subscribe and just watch how it works for a few 
days and you'll get the idea.

Thank you very much for considering:

http://crosswire.org/mailman/listinfo/sword-support

	-Troy.