[sword-devel] Support Email Volunteers

[Don A. Elbourne Jr.]

Troy,

Have you considered a message board where more peer-to-peer support could be
given?

by grace alone,

Don A. Elbourne Jr.
http://elbourne.org

----- Original Message ----- 
From: "Troy A. Griffitts" <scribe@crosswire.org>
To: <sword-devel@crosswire.org>
Sent: Saturday, July 19, 2003 3:32 AM
Subject: [sword-devel] Support Email Volunteers


> We've really been getting behind on our support email as of late.  If
> anyone feels called to help on our support list, we could sure use the
help.
>
> The basic mode of operation of fairly simple.  All support emails are
> sent to the sword-support email list.  As a volunteer you would
> subscribe to the list and receive all support emails.  They are all
> prefaced with [sword-support] in the subject so it's quite easy to set
> up a filter for your mail program to file them all to their own folder.
>   When you see an email that you would like to answer, the mailing list
> is setup such that if you REPLY to the message, your mailer will send
> the first reply to the individual requesting support AND ALSO to the
> sword-support mailing list.  Any future emails between you and this
> person will be privately between you two.  The reason the first mail is
> sent back to the list is so everyone else knows that this email has had
> a person take responsibility so we don't have 5 people responding to the
> same email.
>
> Anyway, I probably made it sound much more difficult than it really is.
>   Best thing might be to subscribe and just watch how it works for a few
> days and you'll get the idea.
>
> Thank you very much for considering:
>
> http://crosswire.org/mailman/listinfo/sword-support
>
> -Troy.
>
>
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