[sword-devel] How to write a good bug report

Jerry Hastings sword-devel@crosswire.org
Wed, 04 Jul 2001 14:09:50 -0700


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At 06:32 PM 7/3/2001 -0700, Chris Little wrote:<br>
<br>
<blockquote type=3Dcite cite>We're using the SourceForge bug tracker.&nbsp;
Our project page is<br>
<a href=3D"http://www.sourceforge.net/projects/sword.%A0" eudora=3D"autourl"=
>http://www.sourceforge.net/projects/sword.
</a> Our bug tracker is at<br>
<a=
 href=3D"http://sourceforge.net/tracker/?atid=3D109516&amp;group_id=3D9516&a=
mp;func=3Dbrowse"=
 eudora=3D"autourl">http://sourceforge.net/tracker/?atid=3D109516&amp;group_=
id=3D9516&amp;func=3Dbrowse</a>.</blockquote><br>
I just took a look at
<a href=3D"http://www.crosswire.org/sword/bugs/" eudora=3D"autourl">http://w=
ww.crosswire.org/sword/bugs/</a>
. Is this page still in use? If not, I need to remove the link to it in the=
 win32 helps.<br>
<br>
BTW: the bug section of those helps looks like this:<br>
<br>
Please submit all bug reports to: <br>
<font color=3D"#0000FF"><u>sword-bugs@crosswire.org</font></u> <br>
Or<br>
<font color=3D"#0000FF"><u><a=
 href=3D"http://sourceforge.net/tracker/?atid=3D109516&amp;group_id=3D9516&a=
mp;func=3Dbrowse"=
 eudora=3D"autourl">http://sourceforge.net/tracker/?atid=3D109516&amp;group_=
id=3D9516&amp;func=3Dbrowse<br>
<br>
</a></font></u>View bug reports at: <br>
<font color=3D"#0000FF"><u><a href=3D"http://www.crosswire.org/sword/bugs/"=
 eudora=3D"autourl">http://www.crosswire.org/sword/bugs/</a></font></u> <br>
Or<br>
<font color=3D"#0000FF"><u><a=
 href=3D"http://sourceforge.net/tracker/?atid=3D109516&amp;group_id=3D9516&a=
mp;func=3Dbrowse"=
 eudora=3D"autourl">http://sourceforge.net/tracker/?atid=3D109516&amp;group_=
id=3D9516&amp;func=3Dbrowse<br>
<br>
</a></font></u>When submitting bug reports please provide as much of the=
 following information as you are able and willing.<br>
<font=
 face=3D"Symbol">=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab=
></font>Describe the alleged bug. What happened or failed to happen? <br>
<font=
 face=3D"Symbol">=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab=
></font>Describe the steps to reproduce the bug. <br>
<font=
 face=3D"Symbol">=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab=
></font>List your system configuration. <br>
<font=
 face=3D"Symbol"><x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-=
tab>=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab></font>proce=
ssor <br>
<font=
 face=3D"Symbol"><x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-=
tab>=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab></font>memor=
y <br>
<font=
 face=3D"Symbol"><x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-=
tab>=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab></font>Windo=
ws version <br>
<font=
 face=3D"Symbol"><x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-=
tab>=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab></font>versi=
on of MSIE<br>
<font=
 face=3D"Symbol">=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab=
></font>Identify your version of SWORD (from the Help/About Menu item). <br>
<font=
 face=3D"Symbol">=B7<x-tab>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</x-tab=
></font>And give contact information for follow up questions.<br>
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